FAQ - Cape Crystal Brands

1. What does Cape Crystal Brands specialize in? We specialize in food thickeners, stabilizers, gellifiers, and emulsifiers. Additionally, we offer acidifiers and freeze-dried fruit powders for a variety of culinary needs.

2. Are your products suitable for vegans/vegetarians? Most of our products are suitable for vegans and vegetarians. However, we recommend checking the product description or contacting our customer service to ensure a specific product meets your dietary requirements.

3. How are freeze-dried fruit powders made? Freeze-drying is a process where fruits are frozen and then placed in a vacuum, causing the water in them to evaporate. This method retains the maximum amount of flavor and nutrition while turning the fruit into a fine powder, making it easy to incorporate into recipes.

4. Can I use your products in home cooking? Absolutely! Our products are versatile and can be used in various culinary applications, from professional kitchens to home cooking.

5. How do I use food stabilizers and gellifiers in my recipes? Each product comes with specific instructions on its usage. We also provide online resources and recipes to help you make the most of our products.

6. Are your products gluten-free? Many of our products are gluten-free, but it's always best to check the product label or inquire with our customer service to be sure.

7. How can I know the expiration date of my purchased product? The expiration date is typically printed on the packaging. If you have any concerns or can't find the date, please contact our customer service team.

8. How should I store the products? For best results and extended shelf life, store our products in a cool, dry place away from direct sunlight.

9. Do you ship internationally? [Depending on your shipping policies] Yes, we offer international shipping. Shipping charges and duration may vary based on the destination.

10. Can I return or refund products? Yes, we have a return and exchange policy in place. Please refer to our Return and Refund page for detailed information.

11. Are bulk orders available? Yes, we offer bulk order options for businesses and individuals. Please contact our sales team for more details.

12. How can I get in touch with Cape Crystal Brands? You can reach out to us via our Contact Us page or at [your customer service email/phone number]. We're here to help!